WE CARE ABOUT YOUR SAFETY AND SECURITY. POOLS N MORE WILL NEVER SELL, DISCLOSE OR USE ANY INFORMATION PROVIDED TO US THROUGH THIS WEB-SITE WITH ANYONE. CREDIT CARD INFORMATION IS NEVER STORED AND IS NOT RETRIEVABLE BY POOLS N MORE, THEIR STAFF OR AFFILIATES.
this privacy notice discloses the privacy practices for POOLSNMOREOHIO.COM and associated web-sites. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
WHAT can be returned?
Pools n More accepts returns on products due to manufacturer defect or under manufacturer warranty, with the acception of swimming pools, hot tubs or pool tables. All returns must have proof of purchase. Products authorized for return can be returned to our store location at 4175 Elida Road, Lima, Ohio 45807. If your product was purchased via our web-site and you wish to ship the product back, you must first contact Pools n More for arrangements. Pools n More reserves the right to refuse unauthorized returns and does take responsibility for return freight charges. FOR SAFETY AND SECURITY REASONS, THERE ARE NO RETURNS ON POOL OR HOT TUB CHEMICALS. Returns are accepted within 30 days of purchase. To start the return process, call us at (419)331-7900.